Part 2 - Operations


The Operations plan is the part that makes it happen for your Customer Plan.

You may for instance run a butchers shop - here would be some KEY OBJECTIVES

Develop plans with your key suppliers :
- meet local farmers and discuss supply opportunity
- joint meetings and joint business plans
- structured updates on how things are going

Storage and supply chain :
- look at just in time delivery
- reduce your stocks / drops - this will improve cashflow
- increase your range
- productivity efficiencies

Processes & systems :

Buy for less
- scrutinise the costs in everything that you do
- maximise your assets
- maximise time - could you open for longer / do more